Job Details

Job Title

Tasting Room Manager
Posted: 5/24/2017

Location

Chimney Rock Winery
Stag's Leap District
Napa, CA

Description

Chimney Rock Winery, located in the heart of Napa Valley's esteemed Stag's Leap District, is seeking a dynamic team member for the role of Tasting Room Manager. Our ideal candidate is a creative leader, able to convey the importance and uniqueness of the winery and understands the building of relationships in running a successful wine business. We seek a sales-driven leader to take our team to the next level, deliver high-end seated tasting experiences and demonstrate the ability to drive business and traffic to the winery.

Position Summary:

The Tasting Room Manager oversees the day-to-day operations of the Chimney Rock Winery Tasting Room, while demonstrating superior customer service and leadership. He/she directly supervises the tasting room staff while carrying out management responsibilities in accordance with the organization's policies and applicable laws.

Performance Measures:

  • Ability to plan, execute, and achieve retail sales goals, including sales, operating income, sales per visitor, reservation bookings, wine club acquisition and name capture
  • Successful budget management
  • Profitability on all retail sales, including but not limited to, tasting room, telephone, special events, etc.
  • Ability to supervise Tasting Room employees and additional staff as required.
  • Lead and implement business strategies to drive sales.

Requirements

  • Hire, train, schedule & supervise staff
  • Provide leadership and coaching to staff on regular basis.
  • Manage all departmental financial activities to assure that sales and expenses meet budgetary goals.
  • Plan, execute, and achieve retail sales forecasts through tasting room activities and events open to club members and the public.
  • Design and promote outreach programs to drive consumer traffic to the winery.
  • Manage all aspects of merchandise and inventory.
  • Submit reports to accounting and DTC management as required, including daily sales & DTC key metrics, bi-weekly transfers & removals, monthly inventory.

Professional Qualifications:

  • Bachelor’s degree preferred, with an emphasis on business and marketing.
  • Minimum 5 years restaurant or retail supervisory experience
  • Strong Leadership and team building skills
  • Project management skills and multi-tasking ability.
  • Strong proficiency in Microsoft Office Suite and social media.
  • Excellent communication skills
  • An understanding of generally accepted accounting principals.

We offer a competitive compensation and benefits package including medical/dental/vision, paid time off, company-paid life insurance and LTD, 401k with company match, winery discounts and the opportunity to work with world-class products.

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